Even though I had a modest budget for my project I was treated with 5 star service. My salesman, Lee, was timely and honest with his measurements and and gave ... me an accurate estimate so there were no surprises or hidden costs. He, and his colleague, Tom, also took the time to walk me down the showroom aisles and I was impressed with their product knowledge. They also exhibited the patience of a piano teacher while answering all of my questions, and even more of my mother’s. Grin. We can be a handful, so thanks for not kicking us out. Kidding aside, Dion, in Material Acquisitions, deserves special recognition for his work ethic, resourcefulness, and overall positive attitude! Dion went above the call of duty to ensure that the slabs I selected were from the same lot, and even procured additional slabs of the same stone in the event that anything happened during the delivery and installation and placed them on hold for me-without even having to ask! Cue screeching tires. Who does that? Not many, but Dion is dedicated and a true asset to the company. He also guided me though the layout process and offered me some design options. With Keith’s expertise with the CAD layout and Dion’s input, the peace of mind they provided me was priceless. Thank you both! Mike, who measured with great precision, noticed that a cabinet was not square and he resolved the issue on the spot! He was efficient and personable and I could tell I was in competent and capable hands. Other superstars that deserve often overlooked recognition are the behind the scenes guys-the fabricators. I am in awe of your tremendous skill set. Pardon the bad pun but you guys are FAB! In fact, the seams in my countertops are almost imperceptible and I am blown away by your ability to match the veins in my slab. Hats off to you, sirs! Slow clap. The installers, Vaso and Jim were also top notch! They worked well as a team and took the additional time to explain how to care for my new counters. The were instrumental in finalizing the vision for my kitchen and I appreciated the care and precision that went into the installation. Thank you! So often renovations and home projects of any size can be a stressful event, not so with the team at Hard Rock. I felt as though I was treated like family…maybe better lol. My heartfelt gratitude and sincere thanks to everyone involved my project. I will certainly recommend you to colleagues, family, and friends. Hard Rock is the bee’s knees! The hardworking men and women at Hard Rock have earned their solid reputation in the industry based on decades of professional experience, and because of the quality of their materials. Don’t trust job your to those fly by night pop up stores with cheesy coupons. If you want the job done right, choose Hard Rock! Clearly, I can’t say enough good things about my experience. I’m so pleased with the outcome of my project that I’m still dropping f bombs…it’s that good!"
Working with Hard Rock Stone Works was a pleasure from start to finish. I am very satisfied with my new granite countertops."
I was very impressed with the work that i had done in my kitchen, it was quick and painless. Everyone was polite throughout the process from start to finish, ... and the installers worked very neatly. I will go back to them when I do my bathroom."
Everyone I dealt with was very respectful and professional. Love my counters. The installers were friendly and did a great job"
Sterling Hts, MI