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Warranty Information

Hard Rock Stone Works Lifetime Warranty

Warranty – Hard Rock Stone Works (“Hard Rock”) warrants to the purchaser of a Hard Rock granite/quartz countertop, that Hard Rock will, at its option, repair or replace, without charge, an installed by Hard Rock countertop if it fails due to any manufacturing or installation defect.  As used in this warranty, “defects” mean any imperfections which substantially impair the utility and appearance of the product.  Your product has been treated with ecologically advanced sealer that is used to protect granite from water and oil-based staining while allowing the stone to breathe and preserving its natural color; you will never be required to reapply any additional sealers.  This warranty does not cover countertops that have been moved from their original installed location, and it does not cover the natural characteristics of stone/quartz, which include, but are not limited to: color variations, veining, water lines, surface marks, pits, or fissures.  This warranty also does not cover damages resulting from misuse, chemical or physical abuse, accident, alteration damage to your countertop, or by items out of our control, such as house settlement, fires, tornadoes, or other acts of nature.

 

Registration – Owners of Hard Rock granite countertops must register their granite either with the registration card provided with their purchase, or online at http//www.hardrockstoneworks.com/warranty-registration.  Our administrative staff can also help you register your warranty on-line for you if an internet connection is unavailable.

 

Transferability – This warranty applies only as long as the product continues to be held for use by the original purchaser.  This warranty cannot be transferred to subsequent owners or users of the product.

 

Warranty Limitations – Hard Rock Stone Works obligation is limited solely to repair and/or replacement.  No implied or expressed warranty of merchantability or fitness for any particular purpose is covered by this warranty except as expressly stated herein.  Hard Rock shall not be liable for any loss of revenue or profits , failure to realize savings or other benefits, or any other special, incidental or consequential damages caused by the use, misuse or inability to use this product, regardless of the legal theory on which the claim is based.  Nor shall recovery of any kind against Hard Rock be greater in amount than the purchase price of the product sold.  Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

 

 

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